about us vision gloucester

About The Vision Centre

What should you expect from your Local eyecare Specialist?

When you visit your Optician, what kind of service do you expect to receive?

Here at the Vision Centre Gloucester, we believe that you, and your family, deserve to receive the very best patient care possible, but what does that really mean?

Firstly, we think it means that we create a friendly welcoming environment that you enjoy visiting and feel comfortable in. Next, we deliver dollops of good old fashioned customer care. A freshly made hot or cold drink, todays newspapers, and for those interested lots of interesting information regarding our products and services.

Then, We Add Time! Time to listen to your personal wants and needs, time to have a really comprehensive eye examination, time for you to browse our extensive ranges of wonderful eyewear and time for a meaningful lens consultation where we can help you select the best very best personalised lens solution to fully match your needs.

Whilst we are very much an Independent Opticians, we are proud and delighted to be an accredited Kodak Lens Vision Centre, this means that we have access to one of the widest ranges of high tech optical solutions and at the most competitive prices on the market. Meaning that we firmly believe that, not only is our service of the very highest standard but we also believe that no one else can offer your eyes better value for money, so much so that we have a unique total satisfaction or your money back guarantee.

 

Book Appointment

Meet the Team

We are now open and ready to see you once again … 

 

Many thanks for bearing with us while we had to temporarily suspend some of our usual services.

We hope that you and your family are well following the Coronavirus crisis.

 

We’ve made some changes …

In order to keep you safe and ensure your visit to us is a comfortable and convenient as possible, we have made some changes to the practice.

Full details are listed below but one thing that will never change, is our determination to deliver you fantastic eyecare in a warm and friendly environment.

Please be assured that the health, safety and well being of you, our wonderful patients and our fantastic staff, are paramount.

Please take a few minutes to read the following changes that we have made for your safely, comfort and convenience.

 

Before you arrive …

✓ Please book your appointment online or by phone

✓ Bring a mask (we have supplies if you don’t have one)

✓ Bring your own pen

✓ Arrive on time (not too early)

✓ Come alone (or you can come with 1 other person)

✓ The optician may call you to discuss any individual needs

✓ Bring a complete list of medication and your most recent prescription if you have it 

 

When you arrive ….

✓ The door will be locked – don’t worry we will let you in

✓ Your temperature will be taken

✓ You will need to sanitise your hands

✓ You will need to put on your mask

✓ You may need to put on gloves

✓ We will ensure you have social distancing

✓ We have placed some dividing screens in various areas

✓ Our practice staff will be wearing PPE

✓ All spectacle frames are fully sanitised between use

 

After Care …

✓ We will book an appointment for you

✓ We can post your spectacles to you

✓ We can arrange a home visit if preferred

 

Our new extra cleaning regime includes …

✓ Deep cleaning of practice daily

✓ All equipment sanitised between patients

✓ All spectacle frames triple sanitised

✓ Controlled process throughout

 

Any questions, please just call us and we’d be happy to explain.

01452 410494